Contact PC-Doctor Sales: US 866-289-7237 | International 1-775-336-4000
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We're Here for You

Aside from world-class diagnostics, we provide you with the world-class support you deserve. From self-help resources such as community forums, FAQs, and a knowledge base, to real-time tracking of support tickets.

It is all About You

Support Hours: Monday - Friday, 8:00AM - 4:30PM PST

The PC-Doctor Support Portal allows you to browse FAQs, read Knowledge Base articles and submit/view trouble tickets.

Self-Help Resources

Community Forums

Community Forums

PC-Doctor cares about what our customers, partners, and others think, and we are always searching for ways to better communicate with them. Please join our online community to make your voice heard and learn about PC-Doctor, diagnostics, technical and engineering subjects, and whatever interests you.

  • We especially welcome involvement from our customers, and anyone in the diagnostics or PC industries
  • Promote your great ideas and pick up some new ones. This community is a gathering place for leaders in our industry, and a vehicle for improving the PC experience for everyone
  • Find out more about the inner workings of PC-Doctor
  • Share in the fun we have working at the leading company in our industry
  • Look for known Service Center issues and ask support questions

BIOS POST Codes

BIOS POST Codes

Looking for BIOS POST Codes for different motherboard manufacturers?


Faxable Order Form

Faxable Order Form

Download an offline order form to fax or email your order directly to us.


Licensing and Product Use

Licensing and Product Use

Your license allows you to diagnose an unlimited number of computers, one at a time. An included locking device must be attached to a USB or parallel port to run the diagnostics. The Multipurpose USB Device provided in the kit can be used stand-alone to boot and run the DOS diagnostics or Bootable Diagnostics and can store test reports, system snapshots, and other information. Whether using the USB device or the diagnostic CD/DVD, there is no installation requirement — simply run Service Center and start testing!